PODCAST: Stay interviewing (Part 1)
FeaturedFriday May 01, 2015 Written by Brandi Cowen
Exit interviews can be a useful tool in exploring the causes of employee discontent, but they usually come too late to keep talent from walking out the door.
That’s where the stay interview comes in. This is a regular one-on-one retention-focused conversation that encourages open communication between a manager and an employee.
“It’s a conversation that says ‘I care, I don’t want to lose you, and I want to know more about you’,” explains Beverly Kaye, founder of Career Systems International, a leading authority on modern workplace performance, and co-author of the forthcoming book Hello Stay Interviews, Goodbye Talent Loss: A Manager’s Playbook with Sharon Jordan-Evans.
“I think the saddest thing when people go is the manager who says, ‘I never saw it coming’,” Kaye adds.
By holding regular check-ins with key reports, managers can explore ways to keep employees engaged in their work and provide opportunities to re-recruit the talent they just can't do without.
Want to learn more? Tune into part two now.
Editor's note: This interview has been edited and condensed.