PODCAST: Stay interviewing (Part 2)
FeaturedFriday May 08, 2015 Written by Brandi Cowen
Exit interviews can be a useful tool in exploring the causes of employee discontent, but they usually come too late to keep talent from walking out the door.
That’s where the stay interview comes in. This regular one-on-one conversation encourages open communication between a manager and an employee. The goal of the stay interview is to increase retention by maintaining employee engagement and satisfaction.
“I think the organizations that take it seriously, that hold managers accountable, that return to the conversation and say ‘Did anything happen as a result?’ are the ones who see their scores go up,” explains Beverly Kaye, founder of Career Systems International, a leading authority on modern workplace performance and co-author of the forthcoming book Hello Stay Interviews, Goodbye Talent Loss: A Manager’s Playbook with Sharon Jordan-Evans.
By holding regular check-ins with key reports, managers can explore ways to keep employees engaged in their work and provide opportunities to re-recruit the talent they just can’t do without.
Want to lear more? Tune into the podcast now.
Missed Part 1? Catch up here.
Editor's note: This interview has been edited and condensed.