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The true cost of a bad hire

Monday December 15, 2014 Written by 
As expensive as it is to replace a bad hire, the money isn't what concerns employers most.

In a new survey commissioned by Robert Half, chief financial officers (CFOs) across the United States said the single greatest impact of a poor hiring decision is lower staff morale (39 per cent), followed closely by lost productivity (34 per cent).

Monetary costs came in third, garnering 25 per cent of the response.

The survey was developed by the staffing firm Robert Half, and conducted by an independent research firm. The survey is based on interviews with more than 2,100 CFOs from a stratified random sample of companies in more than 20 of the largest markets across the United States.

"There are a number of reasons someone may not be a good match for a job: he or she may lack the requisite skills or be a poor personality fit, for example," said Paul McDonald, senior executive director for Robert Half. "Interviews and reference checks are designed to ensure a successful hire, but these methods are not fail-safe, particularly if employers are not thorough in their efforts. This is where professional recruiters can add value."

McDonald added that no matter the root cause of a bad hiring decision, it can spread negativity rapidly.

"A poor hire can cause friction as other employees are left to take on extra work and fix projects that weren't done right the first time. Bad hiring decisions also can cause staff to question management's judgment and even lose faith in company leaders."

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